June 2014 – juanmosso.com

Enterprise Service Model Canvas (ESMC)

I developed the Corporate Service Model Canvas (ESMC) to help address some major issues linked to the lack of maturity recognised in relation to both how to define services and innovate on new value proposals. The ESMCmodel was inspired by a real use case, a customer’s Computer Security Incident Response Read more…

By Juan Mosso, 11 yearsJune 20, 2014 ago

Governance Management Research

An analysis of organisational immaturity

Assigned with the responsibility of designing and delivering a strategy for resolving (im)maturity issues for an information security services consulting company, having experience working with related management standards and best practices such like, my first actions were toward recognising some common operational symptoms of the problematic. Following, a high level Read more…

By Juan Mosso, 11 yearsJune 4, 2014 ago